Built for HVAC companies
It's 90 degrees. Their AC is dead. If you don't answer, they call the next guy.
No-cool calls don't wait. Neither do no-heat calls in October. NeverMiss answers every call your office can't — nights, weekends, and the middle of a heat wave — figures out how bad it is, gets the address, books it, and sends your tech the details.
Summer is when HVAC loses the most money.And nobody's at the desk.
When the first heat wave hits, your call volume can triple in a day. Techs are slammed, the office is on the other line, and calls come in at 6am and 9pm because that's when people notice the house is hot. Those are the highest-value calls you get — a repair, a capacitor, sometimes a whole system — and they're the exact ones hitting voicemail.
A homeowner sweating at 8pm does not leave a message. They hit the back button and call the next company.
What one busy week costs
- 25 calls missed in a heat wave week
- 8 out of 10 never call back
- Average repair ticket $450 — one replacement $8,000+
That's a truck payment gone, every single week.
The calls we pick up for HVAC shops
2:40pm, 91° out
"My AC is blowing warm air and the house is 84 degrees."
Emergency flagged, address captured, texted to the on-call tech in 20 seconds.
7:15pm, after the office closed
"How much for a new central air unit?"
Home size, current system age, and timeline collected. Estimate booked for Thursday.
6:05am, first cold morning
"No heat, I have a baby in the house."
Priority call — transferred straight to you, per your rules.
What are your missed HVAC calls worth?
Move the sliders and see the number for yourself.
Assumes 45% of answered, qualified callers become booked jobs. Your report uses your real call data.
Estimated missed revenue
$193,050
per year
HVAC owner questions
Based in Rhode Island? We're picking pilot companies now — see the Rhode Island page.
Find out what your missed calls cost.Before the next heat wave.
Fill this out and I'll call you for a quick 15-minute conversation about your phones. You'll get a one-page report with your real numbers — no sales pitch, no contract.