1. Information we collect

When you request a free Missed-Call Money Report or contact us through the website, we collect the information you provide, including your name, company name, email address, phone number, business type, estimated monthly call volume, and how your calls are currently handled.

We also collect basic attribution information to understand how visitors find our site, such as the page you submitted the form from, your landing page, referrer URL, and any UTM parameters in the URL. This data is stored in HubSpot, our customer relationship management provider.

2. How we use your information

We use the information we collect to:

• Prepare and deliver your free Missed-Call Money Report.
• Contact you to schedule the report review call.
• Evaluate whether your business is a good fit for our pilot program.
• Improve our website, messaging, and service offering.

3. How we share your information

We do not sell your personal information. We share information only with trusted service providers necessary to operate our business:

• HubSpot for CRM, email communication, and marketing automation.
• Twilio for phone numbers, call routing, and SMS notifications.
• ElevenLabs for AI-powered voice conversations on the live demo and pilot calls.

If you join our pilot program, your customers' call data is processed through Twilio and ElevenLabs under your own accounts. You are responsible for any usage-based charges from those providers. These service providers are contractually obligated to protect your data.

4. Cookies and tracking

We use HubSpot's tracking script to understand how visitors interact with our site and to connect your visit to your contact record when you submit a form. You can disable cookies in your browser settings if you prefer.

5. Your choices

You can ask us to update or delete your information at any time by emailing us at the contact address below. You may also unsubscribe from marketing emails using the link in any email we send.

6. Data security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure.

7. Contact us

If you have questions about this privacy policy or how we handle your data, contact us at:

NeverMiss

Rhode Island, USA

Email: hello@never-miss.co